Frequently Asked Questions


Access Questions

How do I log in to the Gesher Galicia website?

How do I access the Members Portal?

What if I forgot my Username?

What if I don’t remember my password?

Why am I not receiving expected emails?


Renewing Membership

Where can I find my current membership status?

How do I renew my paid membership to gain access to the Members Portal?

How do I renew my organizational subscription to the Galitzianer?

Why am I getting the message “It is too soon to renew your subscription”?

How can I resolve a “You already have a pending payment” message?

Where is additional information on selecting membership options?


Joining Gesher Galicia

What are the benefits of individual membership to Gesher Galicia?

How do I join Gesher Galicia and gain access to the Members Portal?

How does my organization obtain a subscription to the Galitzianer?

Can members of my organization have access to the Galitzianer?

Is an email confirmation provided after registration?


Selecting Membership Options

What are my membership options?

Are email confirmations provided for activated paid membership?


Making Donations

How can I make a donation to Gesher Galicia?

Are email confirmations provided for donations?

Are donations to Gesher Galicia tax exempt?


Processing Payments

Do I need a PayPal account to make a credit card payment?

Can I make a payment by check?

Does PayPal send email confirmations?

Why do I have a pending status for my payment?


Changing Account Information

Where can I view my account information?

How do I change my email address?

Can I create a new password for my account?

How do I update my contact information?


Additional Help

Contact List

 

Gesher Galicia is a non-profit organization carrying out Jewish genealogical and historical research on Galicia, formerly a province of Austria-Hungary and today divided between southeastern Poland and western Ukraine. The research work includes the indexing of archival vital records and census books, Holocaust-period records, Josephine and Franciscan cadastral surveys, lists of Jewish taxpayers, and records of Galician medical students and doctors - all added to our searchable online database. In addition, we reproduce regional and cadastral maps for our online Map Room. We conduct educational research and publish a quarterly research journal, the Galitzianer.

You can search our free All Galicia Database, Map Room, and archival inventories, and read about member benefits starting at $36 per year. You can also join online.

Our general contact address: info@geshergalicia.org